Administrative & Dispatch Coordinator

Acme Barricades; Pensacola (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Vacation and PTO

Job summary

Acme Barricades is hiring an Administrative Assistant/Dispatch to handle a variety of receptionist, customer service, HR admin, and dispatch tasks in a fast-paced office setting. You will work closely with Corporate Office and Branch Management to ensure accurate reporting and efficient operation.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple deadlines while providing excellent service to clients.

Qualifications

• 2 years of Administrative Experience within a construction/manufacturing/industrial/ dispatch field environment.
• 2 years of experience with timesheets, certified payrolls, general human resources
• Customer Service personality
• High School Diploma (or equivalent)

Responsibilities

• Prepare Sales Quotes for customers
• Review/Calculate Driver’s daily activity sheets and other required paperwork
• Report hours for Certified Payroll and resolve violations
• Coordinate deliveries/pickups with Operations Manager
• Order safety supplies and MOT supplies as needed
• Answer Phones and provide information about Maintenance of Traffic Services
• Relay orders to in-house Operations Manager
• Process Customer requests for service or equipment, address customer complaints and questions, confer with customers or company personnel
• Prepare daily work and run schedules
• Update customer accounts
• Receive, prepare, track and file work orders and tickets, schedule and dispatch workers
• Data Entry duties – Filing and scanning as needed
• Dispatch – Take, coordinate and dispatch orders from customers
• Billing - Confirm customer orders through the billing system
• Employee Assistance: Prepare for employee safety meetings, open enrollments, EEO meeting etc.

Skills

Administrative experience

Customer service

Communication skills

Data entry

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Job description

Acme Barricades is hiring an Administrative Assistant/Dispatch to handle a variety of receptionist, customer service, HR admin, and dispatch tasks in a fast-paced office setting. You will work closely with Corporate Office and Branch Management to ensure accurate reporting and efficient operation.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple deadlines while providing excellent service to clients.