Service Dispatch & Operations Coordinator

Southland Industries, Inc.; Corpus Christi (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

401(k) with 50% company match and 100%

Medical, dental, and vision insurance

Annual bonus program

Life insurance & AD&D

Disability income protection

Pre-tax flexible spending plans

Paid parental leave

Paid holidays, vacation, and personal»

Training and professional development

Wellness benefits

Job summary

Southland Industries, Inc. is seeking an administrative support professional to assist the Service Team. The role includes answering customer inquiries, dispatching technicians, processing work orders and billings, and maintaining customer accounts.

You will coordinate materials and sub-contractors, prepare various reports, and assist with onboarding of new staff. This position emphasizes accuracy, teamwork, and strong communication in a fast-paced environment.

Qualifications

• Minimum high school diploma or GED.
• 2+ years related experience and/or training.
• Solid verbal and written communication skills.
• Solid ability to multi-task and prioritize.
• Good Excel and Word skills.

Responsibilities

• Provide general administrative support to the Service Team and respond to customer inquiries.
• Assign and dispatch service technicians and schedule work orders.
• Process work orders and billing; manage accounts payable.
• Generate and interpret reports; support PMs, PEs and techs on projects.
• Coordinate materials, sub-contractors and equipment as needed.
• Maintain customer account information including billing terms and addresses.
• Assist with onboarding and developing Service Administrator.

Skills

Communication skills

Multi-tasking

Admin experience

Education

High School Diploma or GED

Tools

Excel

Word

Job description

Southland Industries, Inc. is seeking an administrative support professional to assist the Service Team. The role includes answering customer inquiries, dispatching technicians, processing work orders and billings, and maintaining customer accounts.

You will coordinate materials and sub-contractors, prepare various reports, and assist with onboarding of new staff. This position emphasizes accuracy, teamwork, and strong communication in a fast-paced environment.