Dispatch & Service Coordinator — Employee-Owned

Careers at Southland; Corpus Christi (TX); Presencial; USD 35 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) plan with company match

Medical, dental, and vision insurance

Annual bonus program

Paid parental leave

Paid holidays, vacation, and personal/

Professional development opportunities

Resumo da oferta

Southland Industries in Corpus Christi, TX is seeking an experienced administrative support specialist to assist the Service Team. You will respond to customer inquiries, schedule service calls, dispatch technicians, and manage work orders and invoicing.

You will collaborate with PMs, PEs, and field staff, coordinate materials and subcontractors, generate reports, and help maintain accurate customer accounts and billing data.

Qualificações

• High school diploma or GED required.
• AA degree preferred.
• 2+ years related experience.
• Strong verbal and written communication.
• Solid customer service skills.
• Ability to multi-task and prioritize.
• Good attention to detail.
• Proficiency with Excel and Word.

Responsabilidades

• Serve as the primary contact for customers of the assigned teams.
• Handle warranty and service calls, determine issues, and schedule service.
• Dispatch technicians and inform customers of ETAs and delays.
• Manage work orders, invoicing, and accounts payable.
• Provide labor resources to support PMs, PEs, and techs.
• Coordinate materials, subcontractors, and equipment.
• Generate and interpret reports; assist with onboarding.
• Maintain customer account information related to billing and special terms; plan PM activities.

Conhecimentos

Verbal communication

Written communication

Customer service

Multi-tasking

Attention to detail

Excel

Word

Formação académica

High school diploma or GED

AA degree preferred

Ferramentas

Excel

Word

Descrição da oferta de emprego

Southland Industries in Corpus Christi, TX is seeking an experienced administrative support specialist to assist the Service Team. You will respond to customer inquiries, schedule service calls, dispatch technicians, and manage work orders and invoicing.

You will collaborate with PMs, PEs, and field staff, coordinate materials and subcontractors, generate reports, and help maintain accurate customer accounts and billing data.