Service Contract Coordinator

Southland Industries, Inc.; Schertz (TX); Presencial; USD 40 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) match

Health insurance

Annual bonus

Life insurance

Disability insurance

FSA

Paid parental leave

Holidays & PTO

Training & memberships

Wellness benefits

Resumo da oferta

Southland Industries is seeking an Administrative Support for service contract administration. You will enter contracts, update customer accounts, and coordinate tasks and materials. You will monitor schedules, ensure compliance with terms, and handle invoicing and collections with a focus on timely communication with customers.

As part of a 100% employee-owned company, we offer a comprehensive benefits package and a culture that values development, equity, and teamwork.

Qualificações

• Two years of relevant experience in service contract administration.
• Knowledge of service processes and documentation standards.
• Strong verbal and written communication, and customer service skills.
• Proficient with Microsoft Office and data entry accuracy.

Responsabilidades

• Enters service contracts into system and updates customer accounts.
• Schedules tasks, follows up on tickets, and coordinates materials or subcontracts.
• Monitors schedule, reports progress, and sends out completed work reports.
• Ensures contract terms are met and communicates with customers to resolve issues.
• Prepares and distributes invoices, monitors payments, and assists collections.
• Supports renewal process and communicates upcoming renewals.

Conhecimentos

Customer service

Verbal & written communication

Organizational skills

Attention to detail

Time management

Formação académica

High School Diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Southland Industries is seeking an Administrative Support for service contract administration. You will enter contracts, update customer accounts, and coordinate tasks and materials. You will monitor schedules, ensure compliance with terms, and handle invoicing and collections with a focus on timely communication with customers.

As part of a 100% employee-owned company, we offer a comprehensive benefits package and a culture that values development, equity, and teamwork.