Service Desk Engineer II — 4x10 Alt Schedule

Stifel Financial Corp.; St. Louis (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

A global wealth management firm seeking an IT Associate II for their Service Desk. The role involves providing technical support to users, diagnosing and troubleshooting technical issues, and installing software and operating systems. Candidates should have strong communication skills and a working knowledge of computer systems and software. Commitment to shift work is required, along with an Associate’s degree or equivalent experience. Comprehensive benefits are provided including health care and paid time off.

Qualifications

• Must have 1+ years of working in a technical environment.
• Capacity to work efficiently with little to no direct supervision.

Responsibilities

• Diagnose and troubleshoot computer software, hardware, and networking issues.
• Provide technical support for computer problems.
• Install and configure software and operating systems.
• Respond to queries via phone, email, or in-person.

Skills

Strong working knowledge of computer systems, hardware, and software

Advanced problem-solving skills

Excellent communication skills

Openness to learning new technologies

Ability to work independently

Education

Associate’s degree or equivalent coursework

Tools

Excel

Word

PowerPoint

Outlook

Active Directory

Job description

A global wealth management firm seeking an IT Associate II for their Service Desk. The role involves providing technical support to users, diagnosing and troubleshooting technical issues, and installing software and operating systems. Candidates should have strong communication skills and a working knowledge of computer systems and software. Commitment to shift work is required, along with an Associate’s degree or equivalent experience. Comprehensive benefits are provided including health care and paid time off.