IT Service Desk Associate II - 4x10 Schedule

Stifel Financial Corp.; Missouri; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care benefits

401k

Paid time off

Job summary

A leading financial services firm in Missouri is seeking an IT Associate II to provide technical support for computer systems, hardware, and software. Responsibilities include troubleshooting issues, training users, and providing assistance via multiple channels. The ideal candidate has strong problem-solving abilities and at least 1 year of experience in a technical environment. This position offers a compressed schedule and comprehensive benefits, including health care and paid time off.

Qualifications

• Strong working knowledge of computer systems, hardware, and software.
• Ability to troubleshoot and resolve issues independently.
• Willingness to learn new technologies.

Responsibilities

• Provide technical support for computer-related issues.
• Diagnose and troubleshoot hardware and software problems.
• Train users on system functionality.

Skills

Technical support

Problem-solving

Communication skills

Team working skills

Education

High School Diploma or equivalent coursework

1+ years' experience in a technical environment

Tools

Excel

Word

PowerPoint

Outlook

Active Directory

Job description

A leading financial services firm in Missouri is seeking an IT Associate II to provide technical support for computer systems, hardware, and software. Responsibilities include troubleshooting issues, training users, and providing assistance via multiple channels. The ideal candidate has strong problem-solving abilities and at least 1 year of experience in a technical environment. This position offers a compressed schedule and comprehensive benefits, including health care and paid time off.