IT Service Desk Associate — 4x10 Schedule

Stifel; St. Louis (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision care

401k

Paid time off

Job summary

Stifel is looking for an IT Associate II to provide technical support and assistance related to computer systems at their St. Louis location. This role entails diagnosing errors, troubleshooting software and hardware, and installing systems.

Qualified candidates should have at least an Associates degree or equivalent and one year of experience in a technical environment. Stifel offers a comprehensive benefits package and aims to foster a culture of inclusion.

Qualifications

• 1+ years of working in a technical environment.
• Capacity to work efficiently with little to no direct supervision.
• Display an openness to learning new technologies.

Responsibilities

• Diagnose computer errors and troubleshoot computer software, hardware, and networking issues.
• Provide technical support to remedy computer problems.
• Respond to queries on the phone, via email, in person, or through remote access.

Skills

Strong Working Knowledge of computer systems, hardware, and software

Advanced problem-solving skills

Excellent communication and interpersonal skills

Education

Associates degree or equivalent coursework

Tools

Excel

Word

PowerPoint

Outlook

Active Directory

Job description

Stifel is looking for an IT Associate II to provide technical support and assistance related to computer systems at their St. Louis location. This role entails diagnosing errors, troubleshooting software and hardware, and installing systems.

Qualified candidates should have at least an Associates degree or equivalent and one year of experience in a technical environment. Stifel offers a comprehensive benefits package and aims to foster a culture of inclusion.