Service Contract Administrator - Remote

MillenniumSoft Inc; Milpitas (CA); À distance; USD 51 000 - 73 000; Plein temps

Résumé du poste

Millenniumsoft in Milpitas, CA is hiring a Service Contract Administrator for a 9‑month remote role within U.S. Service Sales.

The position focuses on contract execution, pricing integrity, CRM accuracy, and adherence to commercial processes to enable revenue generation. Responsibilities include preparing contract documentation, maintaining data in CRM, and collaborating across Finance, Legal, and Operations to resolve issues.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Experience in contract administration, sales operations, order management, or related commercial support.
• Strong attention to detail and commitment to accuracy, compliance, and process discipline.
• Ability to manage multiple requests and priorities in a fast-paced environment.
• Comfortable enforcing policies, pricing guardrails, and approval processes.
• Proficient with CRM systems and standard business tools (e.g., Microsoft Office).
• Strong written and verbal communication skills with the ability to collaborate across functions.
• Self-motivated and highly organized, with the ability to work independently in a remote environment.

Responsabilités

• Provide responsive, high‑quality support to the Service Sales organization by managing incoming contract‑related requests with speed, accuracy, and attention to detail.
• Prepare, process, and manage service contract documentation, ensuring completeness and timely turnaround.
• Manage pricing and discount governance and ensure approvals follow established policies.
• Coordinate reviews and revisions of contract terms and conditions with internal stakeholders.
• Maintain accurate contract, customer, and pricing data in CRM and related systems.
• Support CRM data hygiene initiatives and reporting accuracy.
• Assist with recurring sales reporting, dashboards, and ad hoc requests.
• Collaborate with Sales, Field Service, Finance, Legal, and Operations to resolve issues.
• Identify opportunities to improve contract administration processes and turnaround times.
• Balance independent execution with cross-functional collaboration.

Connaissances

Detail orientation

Communication

Time management

Formation

Bachelor’s degree or equivalent professional experience

Outils

CRM systems

Microsoft Office

Description du poste

Job Title - Service Contract Administrator

Job Location - Milpitas, California

Duration: 9 Months

Job Description

Pay rate: 45/hr - Remote

Service Contract Administrator

U.S. Service Sales

Role Summary

The Service Contract Administrator is a foundational role within the Service Sales organization, providing operational excellence and fast, accurate support that enables customer engagement and revenue generation. This role partners closely with Service Sales Representatives, Sales Leadership, and cross‑functional teams to ensure timely contract execution, pricing integrity, CRM accuracy, and adherence to commercial processes. The position reports to the Contract Administration Manager and operates in a remote environment.

Key Responsibilities

• Provide responsive, high‑quality support to the Service Sales organization by managing incoming contract‑related requests with speed, accuracy, and attention to detail.
• Prepare, process, and manage service contract documentation, ensuring completeness, compliance, and timely turnaround to support customer interactions and revenue closure.
• Serve as a steward of pricing and commercial governance, ensuring discount levels and approval processes are followed in accordance with established policies.
• Support navigation of contract terms and conditions (T&Cs), coordinating reviews, approvals, and revisions with internal stakeholders as needed.
• Maintain accurate contract, customer, and pricing data within CRM and related systems.
• Support CRM data hygiene initiatives, including cleanup, validation, and ongoing governance to improve data quality and reporting integrity.
• Assist with recurring sales reporting, dashboards, and ad hoc requests to support visibility into performance and pipeline activity.
• Partner cross‑functionally with Sales, Field Service, Finance, Legal, and Operations to resolve issues and remove barriers to contract execution.
• Identify opportunities to improve contract administration processes and turnaround times, contributing to enhanced customer and sales team experience.
• Balance independent execution with active collaboration, maintaining close connection with the service sales team and key internal partners.

Minimum Qualifications

• Bachelor’s degree or equivalent professional experience.
• Prior experience in contract administration, sales operations, order management, or a related commercial support role.
• Strong attention to detail and commitment to accuracy, compliance, and process discipline.
• Ability to manage multiple requests and priorities in a fast‑paced environment while meeting deadlines.
• Comfortable enforcing policies, pricing guardrails, and approval processes with confidence and professionalism.
• Proficient with CRM systems and standard business tools (e.g., Microsoft Office or similar).
• Strong written and verbal communication skills with the ability to collaborate across functions.
• Self‑motivated and highly organized, with the ability to work independently in a remote environment.

Preferred Qualifications

• Experience supporting a service sales, contracts, or recurring revenue business model.
• Familiarity with pricing controls, discount governance, or commercial approval workflows.
• Experience working with legal and finance teams on contract or T&C reviews.
• Exposure to life sciences, healthcare, or capital equipment service environments.