Contract Administrator / Service Contract Administrator
Seeking candidates with government contract billing experience (WAWF, iRAPT Tungsten, or similar portals).
This position offers full benefits, job stability, and a strong base salary. It is with a well-established medical device company that is part of a global organization and dedicated to advancing urology care. The company has a rich history spanning multiple decades and is known for its innovative, high-performing technologies, which are trusted by hospitals, surgery centers, and physicians nationwide. With a very positive company culture, a stable foundation, and real potential for growth, the company offers an exceptional culture and stability. Candidates can work on a hybrid basis if they choose to do so (2 days a week from home, 3 on site)
Responsibilities
- Prepare, review, and revise quotes, and process and maintain service contracts and related documentation.
- Coordinate contract approvals, execution, amendments, renewals, and closeout.
- Manage DocuSign workflows and support customer negotiations by revising documents and tracking requested changes.
- Own a rolling 120-day review of contracts and warranties nearing expiration, and work with the Service Management Team to drive renewals and extensions.
- Process billing for executed contracts in Salesforce and in government portals
- Enter and maintain warranty, rental, and placement contracts, and keep service price books current in Salesforce.
- Support collections and prepare documentation for billing disputes.
- Maintain audit-ready contract files and prepare reports on contract status, billing, renewals, and expirations.
- Ensure compliance with government billing requirements and regulatory standards, and promptly escape potential reportable events.
- Identify contract risks and expiring obligations early, and elevate when appropriate.
- Act as a point of contact for internal and customer contract inquiries.
Qualifications
- 3+ years of progressive experience in contract administration, government contracts, service agreements, or billing.
- Experience managing the full contract lifecycle: drafting, execution, amendments, renewals, and closeout.
- Hands-on experience with Salesforce or a comparable CRM/contract management system, including contract entry, invoicing, and reporting.
- Hands-on experience with DocuSign or a similar e-signature platform.
- Experience with government billing portals (such as WAWF and Tungsten).
- Excellent written and verbal communication skills, including in escalated or sensitive contract situations.
- Ability to manage multiple priorities and deadlines with strong attention to detail.
- Proven ability to influence and drive results across teams without direct authority.
- Bachelor’s degree in Business, Contracts, Accounting, or a related field preferred, OR equivalent experience.
“Nice-to-have” experience:
- Background in field service, medical device, surgical services, or capital equipment.
- Exposure to contract lifecycle management (CLM) or AI-assisted contract review tools.