Remote Service Contract Specialist — Pricing & Compliance

Millenniumsoft; Milpitas (CA); Remote; USD 51,000 - 73,000; Full time

Job summary

Millenniumsoft is seeking a Service Contract Administrator to join the Service Sales organization in a remote, 9-month role. You will ensure timely contract execution, accurate pricing, and CRM data integrity while collaborating with Sales Leadership and cross-functional teams.

Reporting to the Contract Administration Manager, you will handle documentation, governance, and ongoing data hygiene to support revenue closure and customer satisfaction.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Prior experience in contract administration, sales operations, order management, or a related commercial support role.
• Strong attention to detail and commitment to accuracy, compliance, and process discipline.
• Ability to manage multiple requests and priorities in a fast-paced environment while meeting deadlines.
• Proficient with CRM systems and standard business tools (e.g., Microsoft Office).
• Strong written and verbal communication skills with the ability to collaborate across functions.
• Self-motivated and highly organized, with the ability to work independently in a remote environment.

Responsibilities

• Provide responsive, high-quality support to the Service Sales organization by managing incoming contract-related requests with speed, accuracy, and attention to detail.
• Prepare, process, and manage service contract documentation, ensuring completeness, compliance, and timely turnaround to support customer interactions and revenue closure.
• Serve as a steward of pricing and commercial governance, ensuring discount levels and approval processes are followed in accordance with established policies.
• Support navigation of contract terms and conditions (T&Cs), coordinating reviews, approvals, and revisions with internal stakeholders as needed.
• Maintain accurate contract, customer, and pricing data within CRM and related systems.
• Support CRM data hygiene initiatives, including cleanup, validation, and ongoing governance to improve data quality and reporting integrity.
• Assist with recurring sales reporting, dashboards, and ad hoc requests to support visibility into performance and pipeline activity.
• Partner cross-functionally with Sales, Field Service, Finance, Legal, and Operations to resolve issues and remove barriers to contract execution.
• Identify opportunities to improve contract administration processes and turnaround times, contributing to enhanced customer and sales team experience.
• Balance independent execution with active collaboration, maintaining close connection with the service sales team and key internal partners.

Job description

Millenniumsoft is seeking a Service Contract Administrator to join the Service Sales organization in a remote, 9-month role. You will ensure timely contract execution, accurate pricing, and CRM data integrity while collaborating with Sales Leadership and cross-functional teams.

Reporting to the Contract Administration Manager, you will handle documentation, governance, and ongoing data hygiene to support revenue closure and customer satisfaction.