Service Advisor: Flexible Hours, Health & PTO

Leif Johnson Ford; Monahans (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

PTO & Sick Leave

401(K)

Job summary

Leif Johnson Ford in Monahans, TX is seeking a Service Advisor to greet customers, listen to their needs, and coordinate scheduling and estimates for maintenance and repair. The role emphasizes accurate communication, thorough vehicle knowledge, and delivering clear explanations of labor and parts charges while maintaining excellent customer service in a fast-paced dealership environment.

Experience in a Ford dealership is a plus, with opportunities for career growth, competitive pay, and strong

Qualifications

• Minimum of 1 year in service department.
• High school diploma or equivalent.
• Ability to lift 50 pounds and stand for extended periods.
• Knowledge of automobiles and ability to identify problems quickly.
• Proven record of achieving exceptional customer satisfaction.

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Skills

Customer service

Automotive knowledge

Problem-solving

Positive attitude

Integrity

Education

High school diploma or equivalent

Tools

Computer skills

Learn new software

Job description

Leif Johnson Ford in Monahans, TX is seeking a Service Advisor to greet customers, listen to their needs, and coordinate scheduling and estimates for maintenance and repair. The role emphasizes accurate communication, thorough vehicle knowledge, and delivering clear explanations of labor and parts charges while maintaining excellent customer service in a fast-paced dealership environment.

Experience in a Ford dealership is a plus, with opportunities for career growth, competitive pay, and strong