Dynamic Service Advisor | Flexible Hours, Health & PTO

Red McCombs; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

PTO & Sick Leave

401(K)

Job summary

Red McCombs Ford in San Antonio is seeking a Service Advisor to greet customers, gather vehicle information, and schedule maintenance. You will prepare estimates, communicate findings, and ensure accurate invoicing while keeping customers informed throughout the service process.

We value a customer-first attitude, basic automotive knowledge, and the ability to work in a fast-paced environment. Minimum 1 year in a service department is preferred; Ford dealership experience is a plus.

Qualifications

• Previous Ford dealership experience is a plus
• Ability to identify the problem quickly
• Knowledge of automobiles
• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs
• Ability to learn new technology and repair and service procedures and specifications
• Minimum of 1 year in service department
• Ability to lift 50 pounds and work on your feet for extended periods of time
• Ability to work in a fast-paced environment
• Basic computer skills
• Positive, friendly attitude
• High school diploma or equivalent

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Skills

Customer service

Automobile knowledge

Problem solving

Computer skills

Willing to learn

Energetic personality

Long-term career

Integrity

Teamwork

Education

High school diploma or equivalent

Job description

Red McCombs Ford in San Antonio is seeking a Service Advisor to greet customers, gather vehicle information, and schedule maintenance. You will prepare estimates, communicate findings, and ensure accurate invoicing while keeping customers informed throughout the service process.

We value a customer-first attitude, basic automotive knowledge, and the ability to work in a fast-paced environment. Minimum 1 year in a service department is preferred; Ford dealership experience is a plus.