Auto Service Advisor – Flexible Hours + Benefits

Junge Ford North Liberty; Hiawatha, Northern (IA, KY); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

PTO & Sick Leave

401(K)

Job summary

Junge Ford North Liberty is seeking a Service Advisor to greet customers, collect vehicle information, and report symptoms. You will prepare labor and parts estimates, communicate progress, and ensure invoices reflect work performed. Ford dealership experience is a plus, and a positive, energetic attitude is essential.

The position offers competitive pay, flexible hours, health insurance, PTO and 401(k) benefits, with opportunities for long-term growth within a growing dealership network.

Qualifications

• Minimum 1 year in service department.
• Past experience at a Ford dealership is a plus.
• Ability to lift 50 pounds and stand for extended periods.
• Strong customer service orientation and communication skills.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage, and history.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle and update customers.
• Verify final invoice reconciles with work performed.
• Explain all completed work and charges to customers.

Skills

Identify problems quickly

Knowledge of automobiles

Customer satisfaction

Experience as service advisor

Energetic personality

Long-term career orientation

Integrity

Computer skills

Learn new programs/technology

1 year in service department

Physical stamina (lift 50 lbs)

Ability to work in fast-paced env

Basic computer skills

Positive, friendly attitude

High school diploma or equivalent

Education

High school diploma or equivalent

Job description

Junge Ford North Liberty is seeking a Service Advisor to greet customers, collect vehicle information, and report symptoms. You will prepare labor and parts estimates, communicate progress, and ensure invoices reflect work performed. Ford dealership experience is a plus, and a positive, energetic attitude is essential.

The position offers competitive pay, flexible hours, health insurance, PTO and 401(k) benefits, with opportunities for long-term growth within a growing dealership network.