Service Advisor - Fast-Paced Auto Care & Growth

Smart Hyundai; Davenport (IA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Family-friendly schedule

Bonus opportunities

Insurance benefits

401(k) match

Paid time off

Vacation match

Career growth

Job summary

Smart Hyundai in Davenport, IA seeks a motivated Service Advisor to greet customers, document concerns, and guide them through maintenance with clear estimates and transparent communication.

You'll work with technicians to move repairs efficiently, build lasting relationships, and help deliver an exceptional customer experience. Prior dealership service-advisor experience is preferred, with a family-friendly five-day schedule and growth opportunities.

Qualifications

• Previous automotive service advisor experience preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Professional, positive and team-oriented attitude.
• Automotive knowledge and a commitment to providing an excellent customer experience.

Responsibilities

• Welcome customers and accurately document their vehicle concerns
• Recommend maintenance and repairs based on manufacturer guidelines and technician recommendations
• Prepare repair orders and provide clear estimates
• Communicate with customers throughout the repair process
• Coordinate with technicians and the service team to keep repairs moving efficiently
• Review completed work with customers and explain recommendations
• Build lasting customer relationships and encourage repeat business

Skills

Service advisor experience

Customer service

Communication skills

Multitasking

Job description

Smart Hyundai in Davenport, IA seeks a motivated Service Advisor to greet customers, document concerns, and guide them through maintenance with clear estimates and transparent communication.

You'll work with technicians to move repairs efficiently, build lasting relationships, and help deliver an exceptional customer experience. Prior dealership service-advisor experience is preferred, with a family-friendly five-day schedule and growth opportunities.