Automotive Service Advisor – Growth, Training & Benefits

Riverhead Hyundai; Town of Riverhead (NY); Presencial; USD 45 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Life Insurance

Medical & Dental plan

401(k)

Paid Vacation

Resumo da oferta

Riverhead Hyundai is seeking an Automotive Service Advisor to greet customers, discuss service options, and coordinate with technicians to ensure timely vehicle service and communication. Training is offered for the right candidate, with no strict experience requirement for this full-time role.

In this position you will build strong customer relationships, assist with warranty claims, and collaborate with the Hyundai Dealer and Reynolds to deliver a high-quality service experience.

Qualificações

• No prior experience required; full-time with training available.

Responsabilidades

• Greet customers and assist with inquiries.
• Consult with customers on service specials.
• Document declined services and follow up on future considerations.
• Keep customers informed on completion times, expenses, and changes.
• Ensure smooth delivery of vehicle to customer at completion and address concerns.
• Provide concierge support for owner inquiries by phone or in person to ensure a positive service experience.
• Build strong relationships with customers.
• Coordinate with Hyundai Dealer and Reynolds.
• Submit warranty claims.

Descrição da oferta de emprego

Riverhead Hyundai is seeking an Automotive Service Advisor to greet customers, discuss service options, and coordinate with technicians to ensure timely vehicle service and communication. Training is offered for the right candidate, with no strict experience requirement for this full-time role.

In this position you will build strong customer relationships, assist with warranty claims, and collaborate with the Hyundai Dealer and Reynolds to deliver a high-quality service experience.