Hyundai Service Advisor/Writer
Smart Hyundai
Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
Benefits offered by this job
Job summary
Smart Hyundai in Davenport, IA seeks a motivated Service Advisor to greet customers, document concerns, and guide them through maintenance with clear estimates and transparent communication.
You'll work with technicians to move repairs efficiently, build lasting relationships, and help deliver an exceptional customer experience. Prior dealership service-advisor experience is preferred, with a family-friendly five-day schedule and growth opportunities.
Qualifications
- Previous automotive service advisor experience preferred.
- Strong customer service and communication skills.
- Ability to multitask in a fast-paced environment.
- Professional, positive and team-oriented attitude.
- Automotive knowledge and a commitment to providing an excellent customer experience.
Responsibilities
- Welcome customers and accurately document their vehicle concerns
- Recommend maintenance and repairs based on manufacturer guidelines and technician recommendations
- Prepare repair orders and provide clear estimates
- Communicate with customers throughout the repair process
- Coordinate with technicians and the service team to keep repairs moving efficiently
- Review completed work with customers and explain recommendations
- Build lasting customer relationships and encourage repeat business
Skills
Job description
Description
Smart Hyundai is part of the Gurley Leep Automotive Family, a family-owned automotive group with 24 locations across five states and more than 1,500 team members. We’re looking for a motivated Service Advisor to join our team and help deliver an exceptional experience from check-in to vehicle pick-up.
- Family-friendly 5-day work schedule
- Competitive compensation and bonus opportunities
- Medical, dental and life insurance
- 401(k) with company match
- Paid time off
- Vacation savings program with company match
- Opportunities to grow your automotive career
- Welcome customers and accurately document their vehicle concerns
- Recommend maintenance and repairs based on manufacturer guidelines and technician recommendations
- Prepare repair orders and provide clear estimates
- Communicate with customers throughout the repair process
- Coordinate with technicians and the service team to keep repairs moving efficiently
- Review completed work with customers and explain recommendations
- Build lasting customer relationships and encourage repeat business
- Previous automotive service advisor experience preferred
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Professional, positive and team-oriented attitude
- Automotive knowledge and a commitment to providing an excellent customer experience
- Valid driver's license and clean driving record
- Automotive knowledge and 1 year of dealership experience preferred
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
