Service Advisor: Elevate the Auto-Care Experience

Asbury Automotive Group; Florida; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid training

Stock awards

Job summary

Asbury Automotive Group seeks a energetic Service Advisor to be the face of our service department. You will greet customers, gather vehicle information, and present maintenance options aligned with manufacturer specs.

You will generate accurate repair estimates, set completion times, answer calls, and schedule appointments. The role emphasizes customer service, adherence to warranty guidelines, and contributing to CSI goals.

Qualifications

• Experience as a service advisor or similar role preferred.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet service customers promptly and gather vehicle information.
• Advise on maintenance needs and promote services in line with manufacturer specs.
• Generate complete repair estimates and communicate timelines to customers.
• Schedule appointments and manage follow-up to improve CSI.
• Adhere to warranty guidelines, laws, and company policies.

Skills

Customer service

Phone skills

Computer skills

Valid driver's license

Age 18+

Job description

Asbury Automotive Group seeks a energetic Service Advisor to be the face of our service department. You will greet customers, gather vehicle information, and present maintenance options aligned with manufacturer specs.

You will generate accurate repair estimates, set completion times, answer calls, and schedule appointments. The role emphasizes customer service, adherence to warranty guidelines, and contributing to CSI goals.