Service Advisor: Elevate Customer Experience & Growth

Krause Auto Group; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Dental & vision insurance

Paid vacation, PTO, and holidays

Career advancement opportunities

Employee discounts on vehicles, parts,

Job summary

Krause Auto Group is seeking a motivated Service Advisor to join our Houston service team. You will deliver exceptional customer experiences, manage repairs, and help drive departmental efficiency in a fast-paced environment.

We offer a family-owned culture, 401(k) with match, insurance options, paid time off, and clear advancement opportunities as part of our long-standing growth mindset.

Qualifications

• Excellent communication with customers and team members.
• Strong organizational and detail-oriented mindset.
• Ability to multitask in a fast-paced service drive.
• Proven leadership ability and experience guiding teams.

Responsibilities

• Greet customers promptly and professionally in the service drive.
• Build strong customer relationships and manage the repair process as main contact.
• Coordinate workflow, parts and tools to support technicians and service goals.
• Assist with warranty information and service advisories as needed.
• Maintain high customer satisfaction scores and clear communication.

Skills

Communication

Customer service

Organization

Leadership

Multitasking

Professional appearance

Job description

Krause Auto Group is seeking a motivated Service Advisor to join our Houston service team. You will deliver exceptional customer experiences, manage repairs, and help drive departmental efficiency in a fast-paced environment.

We offer a family-owned culture, 401(k) with match, insurance options, paid time off, and clear advancement opportunities as part of our long-standing growth mindset.