Automotive Service Advisor: Elevate Customer Experience

Greenacres Nissan; Florida; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with company match

Dental & vision insurance

Paid vacation, PTO, and holidays

Career advancement opportunities

Employee discounts on vehicles, parts,

Family-owned and operated culture

Long-term career stability

Supportive and team-oriented env

Job summary

Krause Auto Group seeks a motivated Service Advisor to join our growing service team, delivering an exceptional customer experience while ensuring efficient service department operations.

We value customer focus, organization, and teamwork. This role offers advancement opportunities within a family-owned organization and exposure to premium brand operations. A valid driver’s license and prior dealer experience are preferred.

Qualifications

• Strong communication and customer service skills required.
• Organized, professional, and detail-oriented mindset.
• Ability to multitask and perform well in a fast-paced environment.
• Leadership ability and experience working with teams.

Responsibilities

• Greet customers promptly and professionally in the service drive and build strong relationships.
• Serve as the main point of contact throughout the repair process and provide updates.
• Oversee service orders and help manage workflow within the service drive.
• Distribute repair orders between technicians and coordinate parts or tools as needed.
• Assist with maintenance recommendations, warranties, and repair information.
• Support warranty administration and service department processes.

Skills

Communication skills

Organization

Multitasking

Leadership

Customer satisfaction

Professional appearance

Independent work

Job description

Krause Auto Group seeks a motivated Service Advisor to join our growing service team, delivering an exceptional customer experience while ensuring efficient service department operations.

We value customer focus, organization, and teamwork. This role offers advancement opportunities within a family-owned organization and exposure to premium brand operations. A valid driver’s license and prior dealer experience are preferred.