Senior Automotive Service Advisor — Growth & Rewards

Krause Toyota South Atlanta; Alpharetta (GA); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k) match

Dental & vision insurance

Paid vacation & holidays

Advancement opportunities

Employee discounts

Family-owned culture

Long-term stability

Team-oriented environment

Job summary

Krause Auto Group seeks an Automotive Service Advisor to join our team. You will be the bridge between customers and the service team, delivering an exceptional ownership experience at Krause Ford Lincoln and related brands.

You will build long-lasting relationships, recommend services, and drive customer satisfaction while collaborating with technicians to ensure accurate recommendations. We support career growth within a family-owned, people-first culture.

Qualifications

• Previous automotive Service Advisor experience.
• Strong sales and relationship-building abilities.
• Customer-first mindset.
• Excellent communication and organizational skills.
• Thrive in a fast-paced environment.
• Positive attitude and professional presence.
• Desire to grow career with an outstanding organization.
• CDK & Xtime experience preferred.

Responsibilities

• Greet customers professionally and build lasting relationships.
• Understand customer needs and recommend appropriate services.
• Clearly communicate vehicle findings, maintenance needs, and repair recommendations.
• Keep customers informed throughout the repair process.
• Collaborate closely with technicians to ensure accurate recommendations.
• Identify maintenance and repair opportunities that benefit customers.
• Help drive labor sales, customer retention, and department profitability.

Skills

Service Advisor experience

Sales skills

Relationship building

Communication skills

Organizational skills

CDK experience

Xtime experience

Tools

CDK

Xtime

Job description

Krause Auto Group seeks an Automotive Service Advisor to join our team. You will be the bridge between customers and the service team, delivering an exceptional ownership experience at Krause Ford Lincoln and related brands.

You will build long-lasting relationships, recommend services, and drive customer satisfaction while collaborating with technicians to ensure accurate recommendations. We support career growth within a family-owned, people-first culture.