Service Admin: Generate Appointments & CRM Support

Sonic Automotive; Talala (OK); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Unparalleled benefits

Job summary

Sonic Automotive is seeking a Service Admin to join their dealership. The role involves generating service appointments and delivering a premium customer experience by responding to inquiries. Key skills include excellent communication, organizational abilities, and the capacity to work well in a fast-paced environment. Candidates should thrive in a call center environment while maintaining high standards of customer satisfaction. The compensation ranges from $15 to $18 per hour, reflecting the skills needed for this position.

Qualifications

• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational and time management skills.

Responsibilities

• Respond to internet inquiries with courtesy, accuracy, and professionalism.
• Enter all customer inquiry data into the CRM promptly.
• Generate service appointments and conduct customer surveys.

Skills

Verbal and written communication skills

Organizational skills

Time management skills

Ability to work independently in a fast-paced environment

Experience in call center environments

Job description

Sonic Automotive is seeking a Service Admin to join their dealership. The role involves generating service appointments and delivering a premium customer experience by responding to inquiries. Key skills include excellent communication, organizational abilities, and the capacity to work well in a fast-paced environment. Candidates should thrive in a call center environment while maintaining high standards of customer satisfaction. The compensation ranges from $15 to $18 per hour, reflecting the skills needed for this position.