Service BDC Coordinator — Appointments & CRM Pro

Sonic Automotive; Fort Mill (SC); On-site; USD 36,000 - 150,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Employee Pricing on Purchases & Leases

Free & Discounted Gym Membership Options

Exclusive Travel Deals

Job summary

Sonic Automotive in Fort Mill, SC is looking for a BDC Coordinator responsible for generating service appointments and responding to customer inquiries. The ideal candidate should have excellent communication skills and experience in a fast-paced environment. The position offers a monthly draw plus commission, with expected earnings between $36,000 and $150,000 annually. Full-time schedule with weekend availability required, along with competitive benefits including 401(k) and paid time off.

Qualifications

• Previous experience in a high-volume call center or quota-driven role.
• Ability to work independently and as part of a team in a fast-paced environment.
• Must demonstrate ability to pass pre-employment tests.

Responsibilities

• Respond to internet inquiries with courtesy and professionalism.
• Promptly enter customer inquiry data into the CRM.
• Generate service appointments.

Skills

Good communication skills

Ability to multitask

Goal-driven

Organizational skills

Interpersonal skills

Tools

CRM software

Lead management tools

Job description

Sonic Automotive in Fort Mill, SC is looking for a BDC Coordinator responsible for generating service appointments and responding to customer inquiries. The ideal candidate should have excellent communication skills and experience in a fast-paced environment. The position offers a monthly draw plus commission, with expected earnings between $36,000 and $150,000 annually. Full-time schedule with weekend availability required, along with competitive benefits including 401(k) and paid time off.