Server

Paycom - ATS; Sioux City (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

FRCG is seeking a friendly server to enhance every guest's dining experience. You will greet guests promptly, introduce yourself, and demonstrate menu knowledge to upsell appetizers, fried rice, and desserts while delivering courteous, accurate service.

Responsibilities include taking orders, serving food and beverages, handling payments, clearing and resetting tables, and maintaining cleanliness across dining and adjacent areas. English communication and physical stamina are essential.

Qualifications

• Must be at least 18 years old to serve alcohol.
• Friendly, outgoing personality with a positive demeanor.
• Able to multitask and stay organized in a fast-paced environment.
• Excellent communication and guest service skills.

Responsibilities

• Greet guests within one minute of being seated.
• Introduce yourself by name and demonstrate menu knowledge to upsell appetizers, fried rice, and desserts.
• Serve food and beverages courteously, accurately, and promptly.
• Enter orders to the point-of-sale system and follow table to terminal guidelines.
• Assist with seating, answer phones when hosts are unavailable, and bus tables.
• Run food, refill beverages, and complete side work throughout the shift.
• Monitor guest satisfaction and report concerns to management before guests leave.
• Provide a sincere farewell and invite guests to return.

Skills

Customer service

Salesmanship

Teamwork

Multitasking

Communication

English proficiency

Job description

PurposeTo serve each guest in a manner that ensures an exceptional dining experience and encourages continued patronage. FRCG requires sincere dedication from all Team Members to deliver outstanding service and hospitality.Key ResponsibilitiesGreeting guests within one minute of being seatedWork effectively in a team environment and communicate clearly with guests and fellow Team MembersIntroduce yourself by name and demonstrate strong salesmanship through menu knowledge, presentation, and suggestive sellingServe food and beverages in a courteous, accurate, and timely mannerProvide responsible alcohol service in accordance with company policies and all state and local regulationsAccurately and promptly enter orders to follow table to terminal guidelinesAssist with seating guests and answering phones when the host staff are unavailablePre-bus tables in your section and nearby areas; maintain a “full hands in, full hands out” approachRun food, refill beverages, and complete side work throughout the shiftConsistently offer appetizers, fried rice, and desserts to every guestProcess guest payments accurately and promptlyBus and reset tables promptlyMaintain general cleanliness of the restaurant, your assigned section, including floors, dining room, BOH, restrooms, doors, and windowsComplete all assigned side work dutiesMonitor guest satisfaction and report any concerns or complaints to Management before the guest leavesProvide a sincere farewell and invite guests to returnPhysical RequirementsAbility to communicate clearly in English (100%)Ability to stand and walk for extended periods (2–12 hours) (100%)Ability to reach, bend, stoop, wipe, and lift up to 60 lbs. (80%)QualificationsMust be at least 18 years old to serve alcohol, or as required by state regulationsFriendly, outgoing personality with a positive demeanorStrong problem-solving skills and ability to remain calm under pressureAbility to multitask and stay organized in a fast-paced environmentAbility to meet the physical demands of the positionNoteThis job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.