Server

Paycom - ATS; Wichita (KS); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

FRCG in Wichita is seeking friendly restaurant professionals to deliver exceptional service and hospitality. As a server, you will greet guests promptly, take accurate orders, and work closely with teammates to ensure a smooth dining experience.

You will confidently present menu items, upsell appetizers and desserts, maintain cleanliness, handle payments, and keep guests satisfied from seating to farewell. Must be able to stand for long periods and meet state alcohol service requirements.

Qualifications

• Greeting guests within one minute of being seated.
• Ability to upsell menu items and explain specials.
• Maintain teamwork and clear communication with guests and staff.
• Accurately enter orders and process payments.
• Provide responsible alcohol service per policies and laws.
• Remain on your feet and able to stand 2–12 hours.

Responsibilities

• Greet guests promptly and introduce yourself by name.
• Work effectively in a team environment and communicate clearly.
• Take and enter orders accurately to the POS system.
• Run food, refill beverages, and complete side work as needed.
• Assist with seating guests and answering phones when needed.
• Bus and reset tables, maintain cleanliness throughout shift.

Skills

Guest service

Salesmanship

Teamwork

Multitasking

Communication

Alcohol service knowledge

Job description

PurposeTo serve each guest in a manner that ensures an exceptional dining experience and encourages continued patronage. FRCG requires sincere dedication from all Team Members to deliver outstanding service and hospitality.Key ResponsibilitiesGreeting guests within one minute of being seatedWork effectively in a team environment and communicate clearly with guests and fellow Team MembersIntroduce yourself by name and demonstrate strong salesmanship through menu knowledge, presentation, and suggestive sellingServe food and beverages in a courteous, accurate, and timely mannerProvide responsible alcohol service in accordance with company policies and all state and local regulationsAccurately and promptly enter orders to follow table to terminal guidelinesAssist with seating guests and answering phones when the host staff are unavailablePre-bus tables in your section and nearby areas; maintain a “full hands in, full hands out” approachRun food, refill beverages, and complete side work throughout the shiftConsistently offer appetizers, fried rice, and desserts to every guestProcess guest payments accurately and promptlyBus and reset tables promptlyMaintain general cleanliness of the restaurant, your assigned section, including floors, dining room, BOH, restrooms, doors, and windowsComplete all assigned side work dutiesMonitor guest satisfaction and report any concerns or complaints to Management before the guest leavesProvide a sincere farewell and invite guests to returnPhysical RequirementsAbility to communicate clearly in English (100%)Ability to stand and walk for extended periods (2–12 hours) (100%)Ability to reach, bend, stoop, wipe, and lift up to 60 lbs. (80%)QualificationsMust be at least 18 years old to serve alcohol, or as required by state regulationsFriendly, outgoing personality with a positive demeanorStrong problem-solving skills and ability to remain calm under pressureAbility to multitask and stay organized in a fast-paced environmentAbility to meet the physical demands of the positionNoteThis job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.