Server

Paycom - ATS; Cedar Rapids (IA); On-site; USD 24,000 - 36,000; Full time

Job summary

Paycom - ATS in Cedar Rapids, IA, is seeking a restaurant server to ensure an exceptional dining experience. You will greet guests, upsell items, and provide attentive service in a team environment.

Responsibilities include serving food and drinks, handling alcohol service, taking accurate orders, assisting with seating and phones, bussing and running food, and maintaining cleanliness. Requires standing for long periods and effective communication in English.

Qualifications

• Must be at least 18 years old to serve alcohol.
• Friendly, outgoing personality with a positive demeanor.
• Strong problem-solving skills and ability to stay calm under pressure.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to communicate clearly in English.

Responsibilities

• Greet guests within one minute of seating and work in a team setting.
• Introduce yourself by name and demonstrate menu knowledge with suggestions.
• Serve food and beverages courteously, accurately, and promptly.
• Provide responsible alcohol service per policy and regulations.
• Enter orders promptly; assist with seating and answering phones when needed.
• Bus tables, run food, refill drinks, and complete side work.
• Process payments accurately and promptly; maintain cleanliness of assigned areas.
• Monitor guest satisfaction and report concerns to management.
• Close with a sincere farewell and invite guests to return.

Skills

Teamwork

Salesmanship

Multitasking

English proficiency

Job description

PurposeTo serve each guest in a manner that ensures an exceptional dining experience and encourages continued patronage. FRCG requires sincere dedication from all Team Members to deliver outstanding service and hospitality.Key ResponsibilitiesGreeting guests within one minute of being seatedWork effectively in a team environment and communicate clearly with guests and fellow Team MembersIntroduce yourself by name and demonstrate strong salesmanship through menu knowledge, presentation, and suggestive sellingServe food and beverages in a courteous, accurate, and timely mannerProvide responsible alcohol service in accordance with company policies and all state and local regulationsAccurately and promptly enter orders to follow table to terminal guidelinesAssist with seating guests and answering phones when the host staff are unavailablePre-bus tables in your section and nearby areas; maintain a “full hands in, full hands out” approachRun food, refill beverages, and complete side work throughout the shiftConsistently offer appetizers, fried rice, and desserts to every guestProcess guest payments accurately and promptlyBus and reset tables promptlyMaintain general cleanliness of the restaurant, your assigned section, including floors, dining room, BOH, restrooms, doors, and windowsComplete all assigned side work dutiesMonitor guest satisfaction and report any concerns or complaints to Management before the guest leavesProvide a sincere farewell and invite guests to returnPhysical RequirementsAbility to communicate clearly in English (100%)Ability to stand and walk for extended periods (2–12 hours) (100%)Ability to reach, bend, stoop, wipe, and lift up to 60 lbs. (80%)QualificationsMust be at least 18 years old to serve alcohol, or as required by state regulationsFriendly, outgoing personality with a positive demeanorStrong problem-solving skills and ability to remain calm under pressureAbility to multitask and stay organized in a fast-paced environmentAbility to meet the physical demands of the positionNoteThis job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.