Senior Virtual Auction Lead & Trainer

Cox Automotive Canada; Bridgeton (MO); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off (PTO) & holidays

Leave benefits (bereavement, voting, j

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive is seeking an Auction Support Specialist to guide and support virtual auction teams. You will train staff, coordinate across multiple lanes and auctions nationwide, and work with auctioneers to ensure accurate system data and run orders.

Strong leadership and communication are essential for success. Responsibilities include delivering training, troubleshooting with IT, and maintaining strong relationships with leadership and staff while upholding Cox Automotive values and safety

Qualifications

• HS Diploma/GED and 7 years’ experience in a related field OR alternative combination of degree/certification with 5+ years in a related field OR 9 years experience in a related field
• Ability to lead a team and provide guidance/training to less experienced associates
• Strong problem-solving, organization, and time-management skills are essential.
• Ability to remain focused during fast-paced sale-day activities
• Strong communication and relationship-building skills required.

Responsibilities

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
• Support multiple lanes with multiple auctions across the country
• Work with auctioneer virtually to verify system information accurately represents vehicle and run order
• Operate monitor virtually and review Simulcast bids with auctioneer
• Provide arbitration and other vehicle announcements to support the auctioneer
• Establish and maintain relationships with auction leadership and virtual block specialist team members
• Monitor lane performance and troubleshoot issues with location IT Technicians
• Provide training to assigned VBS team members
• Participate in virtual block specialist activities and regular scheduling
• Collaborate with leadership to identify issues, solve problems, and measure client experience
• Model Cox Automotive values and safety commitment
• Perform other duties as assigned by leadership

Skills

Problem solving

Organizational skills

Communication

Multi-tasking

Team leadership

Education

HS diploma/GED

Related discipline cert/degree

Tools

AS400

Job description

Cox Automotive is seeking an Auction Support Specialist to guide and support virtual auction teams. You will train staff, coordinate across multiple lanes and auctions nationwide, and work with auctioneers to ensure accurate system data and run orders.

Strong leadership and communication are essential for success. Responsibilities include delivering training, troubleshooting with IT, and maintaining strong relationships with leadership and staff while upholding Cox Automotive values and safety