Vehicle Operations Team Lead

Cox Enterprises; Matteson (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Cox Enterprises is seeking a Supervisor, Vehicle Operations Support to lead a team responsible for auction operations and client experience. You will oversee onboarding and training, scheduling, and staffing for virtual block support across time zones.

The role requires strong coaching, communication, and organizational skills, plus the ability to manage multiple priorities in a fast-paced environment. You will collaborate with auction leadership and cross-functional partners to ensure safe,

Qualifications

• High School Diploma/GED and 5 years' experience in a related field (or equivalent mix).
• Demonstrated ability to coach, develop, and manage employee performance.
• Strong communication, organizational, time-management, and problem-solving skills.
• Ability to build effective working relationships with auction leadership and cross-functional partners.
• Proven ability to manage multiple priorities in a fast-paced, detail-oriented environment.

Responsibilities

• Lead, coach, and develop team members with regular performance check-ins and feedback.
• Administer corrective actions per company policies.
• Track KPIs and partner with leadership to improve accuracy, efficiency, quality, and service delivery.
• Lead leadership discussions and performance reviews to review results and provide support.
• Foster a respectful, inclusive, and engaged work environment.

Skills

Coaching

Communication

Organizational skills

Time management

Problem solving

Relationship building

Education

High School Diploma/GED

Bachelor's degree in related field

Job description

Cox Enterprises is seeking a Supervisor, Vehicle Operations Support to lead a team responsible for auction operations and client experience. You will oversee onboarding and training, scheduling, and staffing for virtual block support across time zones.

The role requires strong coaching, communication, and organizational skills, plus the ability to manage multiple priorities in a fast-paced environment. You will collaborate with auction leadership and cross-functional partners to ensure safe,