Senior Vendor Success Manager – Amazon Retail Growth

Amazon Inc.

New York (NY)

On-site

USD 88,000 - 154,000

Full time

14 hours ago

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Inc. seeks a Senior Customer Success Manager, Consumables, to drive growth for Fortune 500 vendors on Amazon’s marketplace. You will craft vendor strategies, influence customer experiences, and optimize merchandising, selection, and operations with data-driven insights.

You will lead cross-functional initiatives, manage multiple projects, and partner with teams to deliver measurable improvements in vendor performance and the customer experience across top retail brands.

Qualifications

Experience with large, complex data sets.
5+ years of e-commerce or retail industry experience in Buying, Planning or Merchandising.
Bachelor's degree or equivalent; advanced degrees are a plus.

Responsibilities

Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience.
Analyze data trends to identify opportunities and provide actionable recommendations.
Lead promotional planning and execution while ensuring catalog optimization.
Build collaborative relationships with internal teams and vendor partners.
Manage multiple projects while maintaining high operational standards.