Senior Utility Solutions Architect: ROI & Enablement

present of AI; Los Angeles (CA); Remote; USD 150,000 - 210,000; Full time

Job summary

Neara is seeking a Senior Customer & Solutions professional in Los Angeles with remote flexibility. You will work with utility customers to ensure adoption of Neara’s physics-based digital twin platform and translate their goals into actionable software features.

The role emphasizes building business cases, ROI measurement, and training users across client organizations, with a focus on enterprise account management and workshops to demonstrate value.

Qualifications

• Enterprise account management experience.
• Ability to build ROI and business cases.
• Experience in utility or infrastructure domain.
• Experience in customer training and workshops.
• Scripting and data integration familiarity.

Responsibilities

• Manage relationships with the company's largest utility customers and ensure platform adoption.
• Translate customer goals into software features and build clear business cases.
• Lead workshops and training across the organization to maximize value from the platform.
• Explain model outputs to engineers and executives in plain terms.

Job description

Neara is seeking a Senior Customer & Solutions professional in Los Angeles with remote flexibility. You will work with utility customers to ensure adoption of Neara’s physics-based digital twin platform and translate their goals into actionable software features.

The role emphasizes building business cases, ROI measurement, and training users across client organizations, with a focus on enterprise account management and workshops to demonstrate value.