Senior Director, Utility Customer Success (Remote)

present of AI; San Francisco (CA); Híbrido; USD 180.000 - 230.000; Jornada completa

Descripción de la vacante

Neara seeks a Senior Director, Customer & Solutions in San Francisco with remote flexibility to own enterprise utility accounts from pilot to rollout. You will act as the senior advisor to utility executives, lead a small technical customer-facing team, and drive the delivery program across multi-year deployments.

The role requires a background in engineering or quantitative fields, comfort with data integration and scripting, and experience in utilities or energy.

Formación

• Experience leading multi-year enterprise software deployments.
• Background in engineering or quantitative field.
• Experience in utility or energy sector preferred.
• Ability to lead technical customer teams and exec stakeholders.

Responsabilidades

• Own a set of large utility accounts from pilot to rollout.
• Lead a small team of technical customer facing staff.
• Advise utility executives and manage delivery program.
• Drive adoption, governance and change management.

Conocimientos

Enterprise deployments

Data integration

Scripting

Leadership

Educación

Engineering degree

Quantitative field degree

Herramientas

Python

SQL

Descripción del empleo

Neara seeks a Senior Director, Customer & Solutions in San Francisco with remote flexibility to own enterprise utility accounts from pilot to rollout. You will act as the senior advisor to utility executives, lead a small technical customer-facing team, and drive the delivery program across multi-year deployments.

The role requires a background in engineering or quantitative fields, comfort with data integration and scripting, and experience in utilities or energy.