Senior Telecom Network Engineer - VoIP & LAN/WAN

Thomas Jefferson University; United States; On-site; USD 62,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Life and AD&D insurance

Retirement plans

Tuition assistance

Flexible spending accounts

Job summary

Thomas Jefferson University is seeking a senior telecom/VoIP specialist to design, implement, and maintain complex enterprise networks. This role requires advanced expertise in voice and data communications, network infrastructure, and emerging technologies, with Level 3 technicians acting as subject matter experts and leaders on projects.

Responsibilities include handling escalations across multiple sites, collaborating with carriers, building telecom infrastructure, leading VoIP design teams,

Qualifications

• Hands-on experience with network management and monitoring tools.
• Expertise in architecture design for LAN/WAN and VoIP networks.
• Strong knowledge of IP infrastructure specific to VoIP across on-premises and cloud environments.
• Ability to lead cross-functional teams and mentor junior technicians.

Responsibilities

• Handle escalations and resolve service interruptions across multiple sites and data centers.
• Collaborate with telecom carriers and vendors to optimize solutions and troubleshoot data circuits.
• Develop and maintain network and telecom infrastructure, including LAN/WAN, VoIP, and cloud-based systems.
• Lead VoIP network design teams, capacity planning, and special projects for new technologies.
• Provide 24/7 operational support during builds, upgrades, and critical incidents.

Skills

Network management

VoIP design

IP infrastructure (VoIP)

Team leadership

Education

High School Diploma/GED

Associate's Degree

Job description

Thomas Jefferson University is seeking a senior telecom/VoIP specialist to design, implement, and maintain complex enterprise networks. This role requires advanced expertise in voice and data communications, network infrastructure, and emerging technologies, with Level 3 technicians acting as subject matter experts and leaders on projects.

Responsibilities include handling escalations across multiple sites, collaborating with carriers, building telecom infrastructure, leading VoIP design teams,