Senior Technical Solutions Engineer - Hybrid, 25% Travel

Indotronix Avani Group; Dallas (TX); Hybrid; USD 110,208 - 123,984; Full time

Job summary

A technology firm is looking for a Senior Technical Support Engineer to provide high-level support to internal stakeholders and customers. You will troubleshoot technical issues and manage deployments while collaborating with various teams. Candidates should have over 3 years of experience in Python or R, a bachelor's degree in a related field, and excellent communication skills. The role offers a hybrid schedule with 3 days onsite in Dallas, Coppell, or Raleigh, and involves 25% travel.

Qualifications

• 3+ years of experience in Python, R, or similar language.
• Experience identifying root cause of data issues.
• Excellent troubleshooting skills.

Responsibilities

• Define and manage technical customer issues.
• Project manage client deployment issues.
• Determine root cause by reading through code.
• Drive operational efficiencies for issue resolution.
• Create reports and dashboards for issue tracking.

Skills

Python

R

SQL

Jira

GitHub

Cloud operations

Troubleshooting

Communication

Education

Bachelor’s Degree in Statistics, Computer Science, Mathematics, Information Systems, or related area

Job description

A technology firm is looking for a Senior Technical Support Engineer to provide high-level support to internal stakeholders and customers. You will troubleshoot technical issues and manage deployments while collaborating with various teams. Candidates should have over 3 years of experience in Python or R, a bachelor's degree in a related field, and excellent communication skills. The role offers a hybrid schedule with 3 days onsite in Dallas, Coppell, or Raleigh, and involves 25% travel.