Senior Technical Solutions Engineer, Cloud & Healthcare

Medasource; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

A healthcare technology company in the United States seeks a Senior Technical Support Engineer to manage and resolve deep technical issues primarily focused on cloud operations. The role involves project management for new client deployments and troubleshooting complex issues while collaborating with internal stakeholders. Ideal candidates will have a Bachelor's degree in a relevant field, substantial experience with Python, SQL, and excellent communication skills. This position may require limited travel, approximately 10%.

Qualifications

• Minimum 3 years experience in data troubleshooting with object-oriented languages.
• Excellent communication skills for both technical and non-technical audiences.
• Ability to drive operational efficiencies and create reports.

Responsibilities

• Manage technical customer issues from start to finish.
• Project manage new client deployments.
• Troubleshoot and implement security configuration changes.
• Identify and improve operational processes for issue resolution.
• Create reports and dashboards for internal tracking.

Skills

Python programming

SQL

Cloud operations

Troubleshooting

Github

Jira

Education

Bachelor's Degree in Computer Science, Information Systems or related area

Tools

Terraform

Ansible

Job description

A healthcare technology company in the United States seeks a Senior Technical Support Engineer to manage and resolve deep technical issues primarily focused on cloud operations. The role involves project management for new client deployments and troubleshooting complex issues while collaborating with internal stakeholders. Ideal candidates will have a Bachelor's degree in a relevant field, substantial experience with Python, SQL, and excellent communication skills. This position may require limited travel, approximately 10%.