Senior Technical Support Engineer - Care Delivery (Hybrid)

Verily; Raleigh (NC); Hybrid; USD 117,500 - 176,500; Full time

Job summary

Verily is seeking a Senior Technical Support Engineer in Raleigh, North Carolina, to manage technical customer issues. This hybrid role focuses on troubleshooting and support within a dynamic team.

The ideal candidate will have a strong background in Python or R programming, along with excellent communication skills and the ability to manage complex technical projects. Verily offers competitive salaries and benefits to support your well-being.

Qualifications

• 3+ years experience in Python or R programming.
• Familiarity with SQL to identify data issues.
• Experience in cloud operations and using Jira and GitHub.
• Excellent troubleshooting and communication skills.

Responsibilities

• Define and manage technical customer issues.
• Project manage new client deployments.
• Determine root causes of issues and security changes.
• Drive operational efficiencies and create reports.

Skills

Python programming

R programming

SQL

Jira

GitHub

Cloud operations

Troubleshooting skills

Communication skills

Education

Bachelor's Degree in Statistics, Computer Science, Mathematics or Information Systems

Job description

Verily is seeking a Senior Technical Support Engineer in Raleigh, North Carolina, to manage technical customer issues. This hybrid role focuses on troubleshooting and support within a dynamic team.

The ideal candidate will have a strong background in Python or R programming, along with excellent communication skills and the ability to manage complex technical projects. Verily offers competitive salaries and benefits to support your well-being.