Senior Technical Services Lead — Construction Materials

LATICRETE International; Gardner (KS); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance and other benefits

Job summary

LATICRETE International in Gardner, Kansas is looking for a Lead Technical Services Representative to provide advanced technical services to customers and train other staff. This role requires strong expertise in construction and customer service.

The ideal candidate will have at least 6 years in construction, exceptional problem-solving capabilities, and experience with Salesforce. If you are passionate about innovation and making a difference, join our team!

Qualifications

• Minimum of 6 years of experience in the construction industry.
• Minimum of 4 years in Technical Services or comparable experience.
• Strong knowledge of architecture and construction methods.

Responsibilities

• Provide technical services to architects and contractors via various methods.
• Investigate and resolve customer complaints through Salesforce.
• Assist Supervisor in training Technical Services Representatives.

Skills

Technical expertise in construction

Customer service

Problem-solving

Communication skills

Education

Associate’s degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International in Gardner, Kansas is looking for a Lead Technical Services Representative to provide advanced technical services to customers and train other staff. This role requires strong expertise in construction and customer service.

The ideal candidate will have at least 6 years in construction, exceptional problem-solving capabilities, and experience with Salesforce. If you are passionate about innovation and making a difference, join our team!