Senior Technical Services Lead — Construction Materials

LATICRETE International; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International in Kansas City, Missouri, is seeking a Lead Technical Services Representative. This role focuses on providing advanced technical services and support through various channels while also training team members and coordinating workloads.

Candidates should have a strong background in construction with at least 6 years of experience, including 4 years in technical services. Required skills include expertise with LATICRETE products and good interpersonal communication.

Qualifications

• Minimum of 6 years of experience in construction industry.
• Minimum of 4 years of experience in Technical Services or comparable industry experience.
• Expert knowledge of LATICRETE product lines, applications, and construction practices.

Responsibilities

• Provide technical services to customer interactions.
• Investigate and resolve customer complaints.
• Coordinate and participate in job site visits.

Skills

Customer Interaction

Technical Services Expertise

Problem Solving

Communication Skills

Construction Knowledge

Education

Associate's degree or equivalent experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International in Kansas City, Missouri, is seeking a Lead Technical Services Representative. This role focuses on providing advanced technical services and support through various channels while also training team members and coordinating workloads.

Candidates should have a strong background in construction with at least 6 years of experience, including 4 years in technical services. Required skills include expertise with LATICRETE products and good interpersonal communication.