Senior Technical Services Lead — Construction Materials

LATICRETE International; Cookeville (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Lead Technical Services Representative in Cookeville, TN. This role involves providing advanced technical services to customers and training staff while ensuring quality standards are upheld.

The ideal candidate should have a minimum of six years of experience in the construction industry, excellent communication skills, and proficiency in Salesforce. Benefits include comprehensive medical coverage and 401k options.

Qualifications

• Minimum of 6 years of experience in construction industry.
• Minimum of 4 years of experience in Technical Services or comparable industry experience.
• Strong knowledge of architecture and construction methods.

Responsibilities

• Provide technical services to architects and contractors.
• Resolve customer complaints and inquiries.
• Assist with training Technical Services Representatives.

Skills

Problem solving

Customer service

Technical knowledge

Communication skills

Education

Associate's degree or equivalent work experience

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International is seeking a Lead Technical Services Representative in Cookeville, TN. This role involves providing advanced technical services to customers and training staff while ensuring quality standards are upheld.

The ideal candidate should have a minimum of six years of experience in the construction industry, excellent communication skills, and proficiency in Salesforce. Benefits include comprehensive medical coverage and 401k options.