Lead, Technical Service - Construction Materials

LATICRETE International; Cookeville (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid vacation and sick time

Flexible spending

Life Insurance

Job summary

LATICRETE International in Cookeville, Tennessee is looking for a Technical Support Supervisor with a strong background in construction. This role involves supervising and scheduling the daily operations of technical service representatives.

The ideal candidate will have at least 7 years of construction experience and 3 years in technical support for building materials. LATICRETE offers a range of benefits including medical, dental, and paid holidays.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum of 3 years in technical support of a building material or product.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise daily operations of technical service representatives.
• Manage attendance, scheduling, and performance evaluations.
• Advise architects and contractors on proper materials selection.
• Conduct audits at satellite facilities.

Skills

Supervisory and management skills

Excellent interpersonal, written and verbal communication skills

Knowledge of architecture and construction methods

Detailed knowledge of LATICRETE product line

Intermediate knowledge of Microsoft Office

Fluency in 2nd language

Education

Associates Degree or equivalent work experience

Tools

ERP systems

CRM systems

Job description

LATICRETE International in Cookeville, Tennessee is looking for a Technical Support Supervisor with a strong background in construction. This role involves supervising and scheduling the daily operations of technical service representatives.

The ideal candidate will have at least 7 years of construction experience and 3 years in technical support for building materials. LATICRETE offers a range of benefits including medical, dental, and paid holidays.