Senior Technical Services Lead — Construction Materials

LATICRETE International; Collegeville (PA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is looking for a Lead Technical Services Representative based in Collegeville, Pennsylvania. In this role, you will provide advanced technical services to internal and external customers and assist in training Technical Services Representatives. The ideal candidate will have at least 6 years of experience in the construction industry and 4 years in a technical services capacity. Proven skills in customer relations and problem-solving are essential.

This position offers a comprehensive benefits package, including medical, dental, vision, a 401k plan, and tuition reimbursement. Join LATICRETE to make a meaningful impact in your career!

Qualifications

• Minimum of 6 years of experience in the construction industry.
• Strong knowledge of architecture and construction methods.
• Fluency in a second language preferred.

Responsibilities

• Provide technical services to customers through various channels.
• Investigate and resolve customer complaints professionally.
• Train Technical Services Representatives and assist with team workload.

Skills

Construction experience

Technical Services experience

Salesforce knowledge

Leadership skills

Interpersonal communication

Education

Associate’s degree or equivalent

Tools

Salesforce

JD Edwards

Microsoft Office Suite

Job description

LATICRETE International is looking for a Lead Technical Services Representative based in Collegeville, Pennsylvania. In this role, you will provide advanced technical services to internal and external customers and assist in training Technical Services Representatives. The ideal candidate will have at least 6 years of experience in the construction industry and 4 years in a technical services capacity. Proven skills in customer relations and problem-solving are essential.

This position offers a comprehensive benefits package, including medical, dental, vision, a 401k plan, and tuition reimbursement. Join LATICRETE to make a meaningful impact in your career!