Technical Service Lead — Construction Materials

LATICRETE International; Philadelphia (Philadelphia County); Sur place; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401(k)

Tuition reimbursement

Flexible spending

Life Insurance

AD&D and Supplemental Insurance

Résumé du poste

LATICRETE International is seeking a Technical Support Manager in Philadelphia to supervise daily operations of technical service representatives in the construction products industry. The ideal candidate will have a minimum of 7 years of construction experience and at least 3 years in technical support.

Your responsibilities include managing staff, analyzing technical activities, and providing essential service to clients. We offer comprehensive benefits including medical, dental, tuition reimbursement, and more.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum 3 years in technical support of a building material or product.
• Detailed knowledge of LATICRETE product line and construction practices.

Responsabilités

• Supervise and schedule daily operations of technical service representatives.
• Provide technical service to architects, contractors, and distributors.
• Analyze technical activities, report trends, and needs.

Connaissances

Supervisory skills

Communication skills

Knowledge of construction methods

Technical support experience

Team cooperation

Fluency in a second language

Formation

Associate’s Degree or equivalent work experience

Outils

Microsoft Office

ERP systems

CRM systems

Description du poste

LATICRETE International is seeking a Technical Support Manager in Philadelphia to supervise daily operations of technical service representatives in the construction products industry. The ideal candidate will have a minimum of 7 years of construction experience and at least 3 years in technical support.

Your responsibilities include managing staff, analyzing technical activities, and providing essential service to clients. We offer comprehensive benefits including medical, dental, tuition reimbursement, and more.