Senior Technical Delivery Lead: AI-Driven Agile Coach

Allegion; United States; Hybrid; USD 130,000 - 180,000; Full time

Benefits offered by this job

Unlimited Paid Time Off

401K with company match

Tuition Reimbursement

Wellness program

Job summary

Allegion seeks a Senior Technical Delivery Lead to drive end-to-end delivery of complex IT solutions within Order Management product teams. This player-coach role blends engineering execution, Agile delivery, and technical program management, guiding teams to on-time, high-quality releases.

Hybrid work model in the United States; requires 7+ years leading delivery, strong communication, and experience with enterprise applications. Travel up to 25% may be needed.

Qualifications

• Bachelor’s degree required (Computer Science, Information Technology, or related discipline preferred).
• 7+ years of experience leading technical delivery or as a Scrum Master/technical project manager.
• Strong ability to drive delivery of robust, high-scale systems and to challenge engineers to think bigger and more generic in developing their solutions.
• Proven experience managing Agile software delivery, including backlog management and sprint planning.
• Self-motivated, independent, and proactive with outstanding communication skills across business and technical audiences.
• Experience coordinating release management and production support processes.
• Experience working with enterprise business applications or order management platforms, especially cross-functional coordination.

Responsibilities

• Own end-to-end delivery of technical solutions, from requirements through release, across IT product teams.
• Champion AI-native ways of working by helping teams use AI tools responsibly in daily engineering workflows, including AI-assisted code review, automated testing, documentation support, and sprint planning.
• Partner with product owners, team leads, and business stakeholders to define, prioritize, and refine the product backlog.
• Lead Scrum ceremonies and champion Agile best practices as the team’s Scrum Master.
• Coordinate across IT teams and delivery partners to align scope, dependencies, delivery plans, and technical approach for cross-team initiatives.
• Translate business requirements into clear technical requirements and user stories for the development team.
• Track delivery progress, risks, and issues; proactively resolve blockers and escalations.
• Oversee test planning and execution to ensure features meet quality and functional expectations prior to release.
• Manage release activities, documentation, and approvals; coordinate production deployments outside business hours as needed.
• Provide production support oversight, including triage and coordination of support tickets.
• Report on delivery status, metrics, and risks to stakeholders and leadership.
• Serve as a technical escalation point to help teams evaluate complex issues and align on paths forward.
• Champion continuous improvement in delivery practices, tooling, and team ways of working.
• Up to 25% travel may be required.

Skills

Agile delivery

Scrum Master

Technical leadership

Backlog management

Release planning

Education

B.S. in CS/IT

Tools

Power BI

SQL

Job description

Allegion seeks a Senior Technical Delivery Lead to drive end-to-end delivery of complex IT solutions within Order Management product teams. This player-coach role blends engineering execution, Agile delivery, and technical program management, guiding teams to on-time, high-quality releases.

Hybrid work model in the United States; requires 7+ years leading delivery, strong communication, and experience with enterprise applications. Travel up to 25% may be needed.