Senior Technical Account Manager — Strategic Cloud Advisor

Socket.dev; Arlington (VA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services (AWS) TAM role seeks a seasoned technical advisor to drive adoption of AWS services for Enterprise customers, including incident management and risk assessment. You will partner with senior leaders, coordinate with engineering teams, and travel as needed to deliver high-value cloud solutions.

The position emphasizes customer-centric guidance, proactive health checks, and a strong understanding of AWS offerings across compute, storage, databases, and AI services.

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience.
• 5+ years of technical engineering experience.
• This role supports US Federal government customers; US citizenship and ability to pass government background checks are required for GovCloud access.

Responsibilities

• Advise customers and lead technical discussions with senior leadership on incidents, trade-offs, and risk management.
• Drive adoption and use of AWS services across customer environments.
• Collaborate with engineers and service teams to resolve issues and ensure operational health.

Skills

Distributed applications

Technical engineering

GovCloud access

Job description

Amazon Web Services (AWS) TAM role seeks a seasoned technical advisor to drive adoption of AWS services for Enterprise customers, including incident management and risk assessment. You will partner with senior leaders, coordinate with engineering teams, and travel as needed to deliver high-value cloud solutions.

The position emphasizes customer-centric guidance, proactive health checks, and a strong understanding of AWS offerings across compute, storage, databases, and AI services.