Senior Technical Account Manager - Remote, Enterprise Cloud

Nutanix

Salt Lake City (UT)

À distance

USD 120 000 - 160 000

Plein temps

Il y a 5 jours
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Résumé du poste

Nutanix is seeking a Technical Account Manager (TAM) to proactively serve enterprise customers in a primarily remote role. You will act as a technical advisor and customer advocate, helping optimize customer experience and accelerate value realization across virtualization, storage, networking, and data-center IT infrastructure.

You will lead operational reviews, lifecycle planning, and risk mitigation while partnering with Support, Services, Education, and Sales teams to ensure successful

Qualifications

  • 8+ years in technical customer-facing roles with enterprise experience.
  • Deep expertise in at least one domain such as virtualization, hybrid cloud, storage, or networking.
  • Broad understanding of data-center infrastructure and enterprise workloads.
  • Strong Nutanix platform expertise including AOS and AHV.

Responsabilités

  • Develop a deep technical understanding of customer priorities and IT initiatives.
  • Lead strategic operational reviews to connect Nutanix recommendations to business outcomes.
  • Lead proactive lifecycle planning including upgrades, capacity planning, and resilience.
  • Identify risks and establish cross-functional action plans to mitigate them.
  • Coordinate critical escalations with clear ownership and executive communication.

Connaissances

Virtualization
Hybrid cloud
Storage
Networking
Data protection
Distributed systems
Nutanix AHV
AOS

Description du poste

Nutanix is seeking a Technical Account Manager (TAM) to proactively serve enterprise customers in a primarily remote role. You will act as a technical advisor and customer advocate, helping optimize customer experience and accelerate value realization across virtualization, storage, networking, and data-center IT infrastructure.

You will lead operational reviews, lifecycle planning, and risk mitigation while partnering with Support, Services, Education, and Sales teams to ensure successful

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