Senior Technical Account Manager — Enterprise Resilience

Gambit Security; New York (NY); On-site; USD 230,000 - 260,000; Full time

Benefits offered by this job

Medical insurance

Work-from-home stipend

Collaborative coworkers

Job summary

Gambit Security is seeking a Senior Technical Account Manager to own a book of 9 to 15 enterprise accounts end to end, from kickoff through renewal. You will ensure customers achieve true resilience, demonstrate value to boards and regulators, and renew and expand.

You’ll handle multi-cloud estates, regulated customers, and executive conversations, mentoring newer TAMs while improving playbooks. You will onboard, advise on posture, build evidence for audits, lead quarterly reviews, and manage

Qualifications

• 7+ years in technical account management with direct ownership of enterprise accounts.
• Deep cloud knowledge and hands-on DR/backup experience with real environments.
• Experience supporting audits or compliance reviews with controls mapping.
• Comfort querying APIs, working with JSON, and building analyses independently.
• Track record of retention and expansion across a book of enterprise accounts.
• Credible in front of CISOs and infrastructure leaders without leadership support.
• Mentoring or reviewing peers and driving improvements adopted by the team.
• Up to 20% travel and four years of college-level technical coursework or equivalent.

Responsibilities

• Onboarding: confirm success criteria, drive implementation, validate mapping and RTO/RPO with the customer.
• Posture advisory: translate findings into remediation plans tied to business impact and risk.
• Compliance evidence: build control-level evidence for audits and regulators across multiple standards.
• Executive reviews: own quarterly business reviews and produce posture assessments.
• Escalations and renewal risk: manage end-to-end escalations and renewal readiness.
• Team and product: mentor TAMs and represent customers to Product and R&D with evidence-backed demand.

Skills

Account management

Executive communication

Mentoring others

Travel readiness

AI tooling familiarity

Data analysis

Education

4-year technical degree or equivalent

Tools

APIs

JSON

AI tooling

Job description

Gambit Security is seeking a Senior Technical Account Manager to own a book of 9 to 15 enterprise accounts end to end, from kickoff through renewal. You will ensure customers achieve true resilience, demonstrate value to boards and regulators, and renew and expand.

You’ll handle multi-cloud estates, regulated customers, and executive conversations, mentoring newer TAMs while improving playbooks. You will onboard, advise on posture, build evidence for audits, lead quarterly reviews, and manage