Senior Enterprise TAM: Strategic Technical Advisor

Contruent LLC; Oregon; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Contruent LLC seeks a Technical Account Manager (TAM) to act as a strategic technical advisor to large enterprise customers. You will own the technical health, adoption success, and long-term value realization of accounts, coordinating with Sales, CS, and Engineering to drive renewals and expansions.

You will collaborate with Professional Services and Product to guide architecture, perform health assessments, and participate in QBRs.

Qualifications

• 7+ years of experience in enterprise SaaS or related roles.
• Experience with Contruent Enterprise (formerly Ares Prism).
• Experience supporting complex enterprise customers.
• Project controls or capital project systems expertise.
• Strong communication and executive presence.

Responsibilities

• Act as the primary technical point of contact for assigned enterprise accounts.
• Own technical health of customer environments.
• Conduct assessments, release planning, and best-practice reviews.
• Guide architecture and configuration strategy.
• Lead resolution of complex technical issues.
• Drive root cause analysis and prevention.
• Support renewals with technical insight.
• Identify expansion opportunities.
• Contribute to QBRs and executive reviews.
• Act as bridge between customers and internal teams.
• Partner with Professional Services.
• Share best practices.

Skills

Enterprise SaaS experience

Executive presence

Strong communication

Tools

Contruent Enterprise (Ares Prism)

Job description

Contruent LLC seeks a Technical Account Manager (TAM) to act as a strategic technical advisor to large enterprise customers. You will own the technical health, adoption success, and long-term value realization of accounts, coordinating with Sales, CS, and Engineering to drive renewals and expansions.

You will collaborate with Professional Services and Product to guide architecture, perform health assessments, and participate in QBRs.