Senior Technical Account Manager – AI Solutions (Flexible)

Amazon; Miami (FL); On-site; USD 154,000 - 208,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services (AWS) TAM role is a high-visibility, technical advisory position serving customers from startups to Fortune 500s. You will partner with customers to understand business and technical needs, guiding adoption of services like EC2, S3, DynamoDB, Lambda, and more, while navigating trade-offs and risk management.

The role emphasizes proactive guidance, relationship-building with senior leaders, and travel up to 10% to engage with customers and ensure operational health.

Qualifications

• Bachelor's degree in CS, IT, math, or engineering (or equivalent).
• 4+ years of technical work experience (CS/engineering/math).
• 6+ years of technical engineering experience.

Responsibilities

• Provide advocacy and strategic technical guidance to plan and build solutions using best practices.
• Proactively keep customers' AWS environments healthy and resilient.
• Work with engineers and service teams to drive adoption and use of AWS services.

Skills

Technical engineering experience

Technical lead

Customer-facing experience

Distributed systems

AWS services

Education

Bachelor's degree in CS/IT/Math/Engineering

4+ years of technical work experience

Tools

AWS services

Job description

Amazon Web Services (AWS) TAM role is a high-visibility, technical advisory position serving customers from startups to Fortune 500s. You will partner with customers to understand business and technical needs, guiding adoption of services like EC2, S3, DynamoDB, Lambda, and more, while navigating trade-offs and risk management.

The role emphasizes proactive guidance, relationship-building with senior leaders, and travel up to 10% to engage with customers and ensure operational health.