Senior AWS TAM: AI Solutions & Enterprise Advocacy

Amazon Web Services (AWS); Dallas (TX); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Technical Account Manager (TAM) within the AWS Enterprise Support team in the Dallas area.

You will act as the principal technical advisor to customers, driving adoption of AWS services and coordinating across engineering teams to resolve complex incidents and service challenges. The TAM role focuses on strategic guidance rather than direct hands-on troubleshooting, requiring collaboration with senior leaders and extensive customer-facing engagement, with

Qualifications

• Bachelor’s degree in CS, IT, math or equivalent.
• Bachelor’s degree in CS, engineering, mathematics or equivalent, or 4+ years of technical work experience.
• 6+ years of technical engineering experience.

Responsibilities

• Provide advocacy and strategic technical guidance to plan and build solutions using best practices.
• Drive adoption and use of AWS services including EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT.
• Represent AWS in a customer environment and discuss incidents, trade-offs, and risk with senior leadership.

Skills

Technical leadership

AWS services

Communication skills

Operations experience

Education

Bachelor's degree in computer science/engineering/math

4+ years of technical work experience

Job description

Amazon Web Services, Inc. is seeking a Technical Account Manager (TAM) within the AWS Enterprise Support team in the Dallas area.

You will act as the principal technical advisor to customers, driving adoption of AWS services and coordinating across engineering teams to resolve complex incidents and service challenges. The TAM role focuses on strategic guidance rather than direct hands-on troubleshooting, requiring collaboration with senior leaders and extensive customer-facing engagement, with