Senior Tech Customer Success Manager

Qualtrics; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

Qualtrics in the United States is seeking an Analyst, Technical Customer Manager for Product & Services. You will lead the design, delivery and ongoing success of customers' experience programs, focusing on measurable business impact.

You will act as the technology trusted advisor for your portfolio, guiding medium and large-scale software implementations. You will partner with customers throughout their lifecycle—from onboarding to optimization and value realization—building lifelong Qualtrics

Responsibilities

• Lead the design, delivery and ongoing success of customers' experience programs, focusing on measurable business impact.
• Partner with customers throughout their lifecycle—from onboarding to ongoing optimization and value realization, acting as the technology trusted advisor.

Job description

Qualtrics in the United States is seeking an Analyst, Technical Customer Manager for Product & Services. You will lead the design, delivery and ongoing success of customers' experience programs, focusing on measurable business impact.

You will act as the technology trusted advisor for your portfolio, guiding medium and large-scale software implementations. You will partner with customers throughout their lifecycle—from onboarding to optimization and value realization—building lifelong Qualtrics