Senior Surgery Scheduler — Healthcare Coordination

Corewell Health; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Corewell Health is seeking a Patient Service Representative Senior to coordinate advanced surgical scheduling for multiple surgeons across locations. The role requires prior PSR experience and a strong understanding of complex scheduling workflows in a fast-paced healthcare environment.

The ideal candidate will show exceptional organizational and multitasking abilities, maintain accuracy and patient-focused service, and collaborate with providers, clinical teams, patients, and partners to ensure

Qualifications

• High School Diploma or equivalent required.
• 3 years of relevant experience required.

Responsibilities

• Oversees scheduling of complex referrals and surgeries across locations.
• Audits processes and develops action plans for improvement.
• Acts as SME and supports clerical staff with standard work.
• Maintains accuracy and efficiency in scheduling to support patient care.

Skills

Scheduling

Customer service

Communication

Organizational skills

Education

High School Diploma or equivalent

Associate’s degree

Job description

Corewell Health is seeking a Patient Service Representative Senior to coordinate advanced surgical scheduling for multiple surgeons across locations. The role requires prior PSR experience and a strong understanding of complex scheduling workflows in a fast-paced healthcare environment.

The ideal candidate will show exceptional organizational and multitasking abilities, maintain accuracy and patient-focused service, and collaborate with providers, clinical teams, patients, and partners to ensure