Surgery Scheduler: OR Coordination & Patient Care

Talentify; Winter Park (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Health, Dental & Vision Coverage

401(k) retirement plan

Paid Time Off

No Weekends, Holidays, or On Call

Job summary

University Surgical Center is seeking a Surgery Scheduler to manage daily surgical schedules and coordinate with physicians, anesthesia teams, and operating room staff. The role emphasizes accuracy, efficiency, and superior customer service to patients and related offices.

Successful candidates will demonstrate strong communication, organizational skills, and the ability to resolve scheduling conflicts promptly while maintaining patient privacy and confidentiality.

Qualifications

• Minimum 2 years of surgery or procedure scheduling experience.
• Experience with insurance and authorization verification
• Strong communication and customer service skills.
• Ability to learn quickly and work under pressure in a fast-paced environment.
• Above average multitasking skills.
• Excellent organizational and time management skills.
• Strong knowledge of medical terminology.
• Excellent phone etiquette and exceptional customer service skills.

Responsibilities

• Schedules patient procedures to ensure efficient and accurate processing of information.
• Coordinates with anesthesia groups to confirm scheduling for coverage.
• Set post-surgical appointments with doctors and perform all necessary tests
• Inform patients and any relevant third party through instructions about “things to do” before and after surgeries
• Receive all needed medical records and history from patients
• Take reservations for surgeries and schedule a date based on the availability of the surgeon and the medical condition of patients
• Order patients’ test results and assess information from the report to determine if a patient is ready for surgery
• Create a daily surgery schedule and surgical log for all departments concerned
• Provide information and updates in regards to patients’ surgery schedules
• Verify insurance and authorization
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

Skills

Communication skills

Customer service

Multitasking

Detail-oriented

Team player

Medical terminology

Phone etiquette

Job description

University Surgical Center is seeking a Surgery Scheduler to manage daily surgical schedules and coordinate with physicians, anesthesia teams, and operating room staff. The role emphasizes accuracy, efficiency, and superior customer service to patients and related offices.

Successful candidates will demonstrate strong communication, organizational skills, and the ability to resolve scheduling conflicts promptly while maintaining patient privacy and confidentiality.